Growth Strategy: “Who, Not How”

“Why are sales dropping?”, “What do we prioritize next?”, “Should we pivot?” There is power in a question. And as a SaaS founder or CEO, you can’t go chasing answers to the wrong questions. It’s a wild goose chase (and a waste of your time). So your ability to ask the RIGHT questions will result in growth for your business. And I have some bad news...

Overcoming Fear: A Guide For Daring Decision Making in Business & Life

Between 17 and 24 years old, I built 2 companies... that failed. Why did they fail? Fear. Fear can cripple entrepreneurs and businesses before they’ve even started. Fear of the unknown, fear of making a wrong decision, fear of embarrassment… It’s the internal battle and if you don’t think it’s happening, you’re lying to yourself. Every successful entrepreneur, from Jeff Bezos to Elon Musk to Richard Branson, was once a terrified young adult that no-one knew.

Churn Management 101: Identify & Save At-Risk Accounts Before They Cancel

“HELP! I’m losing customers in the pandemic!” As a SaaS Coach, I worked very closely with a lot of software founders who are nervous that their businesses won’t ever recover from coronavirus. Customers are cancelling, accounts are drying up, and prospects are turning into dust. We have never seen a global economic meltdown quite like this one… so the concern is 100% justified. But listen to me: You are not powerless. Today I’m going to give you a crystal ball.

Build A Strong Core: 5 Lessons to Assemble a High Performing Team for Your SaaS Business

When I was 24, I started my company Spheric. It nearly killed me. As an ambitious entrepreneur, I had to make it work and wouldn’t stop at anything. Before I knew it, I was pulling 100+ hour work weeks. That’s 14 hours per day, 7 days per week. (Sound familiar? Don’t lie… I bet you check in on your business on the weekend too.) There is NO WAY I would ever recommend doing that again!