Do You Want Fries With That? Wholesome Upsell Techniques That Drive Expansion Revenue

When I was building my company, Flowtown, I remember one of our potential investors talking about Expansion Revenue. I thought “Uhh… okay. What the heck is that?” You don’t wanna learn about this stuff FROM potential investors. Staring at them wide-eyed when they outsmart you doesn’t exactly scream ‘good investment’. But now I know how to use upselling to increase customer retention and leverage Expansion Revenue. It makes a real difference. I’ve used it in my own businesses and now

From Survival to Significance: The 5 Stages of Success In Any Area of Your Life

You might not know my story yet, but... I’ve come a long, long way. I wasn’t born into success. I was a very troubled teenager, big-time. In and out of jail a few times. Rehab too. But I pulled myself out from some bad places, took responsibility for my life, taught myself to code, and started building software companies. I really struggled, until at 28 a US firm acquired my business and I found a real taste of success.

[Escape Velocity] – Episode 11 – Einar Vollset at TinySeed.com

Have you asked anyone working a normal job about their workflow?  If you get in the details of their processes, you'll immediately see the optimization opportunities. Just think of all the excel sheet management that goes on in the professional world… This is one of the main reasons why there can never be enough SaaS businesses.  There are just countless niches that can deliver great profits. 

Why Investors Don’t Want to Meet You & The 3 Phases to Getting a Meeting Anyway

Years ago I attempted to raise money for my first company, Flowtown, with my co-founder Ethan. You know what we did? We cold emailed investors.  We figured “We have a startup, they invest in startups... so surely they want to hear from us”, and hoped our confidence would cut through the noise. It didn’t work. Obviously. They didn’t even bother to reply. So we hunted for advice and came across Naval from AngelList.  Everything he said about fundraising just… clicked.

How Focusing on Your Health Makes You a Better Entrepreneur

Health is wealth. It’s a mantra I repeat to myself a dozen times a day anytime my brain wants to slack off on training, or reach for those nachos. It’s also a belief I share with many of my entrepreneurial friends, like David Hauser. I first met David (co-founder GrassHopper.com / Chargify.com and many others) 10 years ago when I cold emailed him for an interview on my blog (recorded with a Flipcam :). Since then we’ve spent a lot

[Escape Velocity] – Episode 10 – Patrick Campbell at ProfitWell

Building a tech startup and pricing it right can feel like being lost in a jungle. You don’t know where to turn, what path is gonna get you out, and all you do is wake up in survival mode. Don’t worry, I’m here to help. I’ve personally gone through every pricing and product pivot you can imagine. Going freemium. Selling to Enterprise. Even trying hybrid approaches (e.g. marketplace with a monthly subscription). But today, I'm joined by THE guy that

5 Steps to Having Your Newest Sales Rep Closing Deals Better & Faster

In my career, I’ve hired dozens of salespeople… and I made some big mistakes when I did. Expensive mistakes. In my 20s I hired a guy and paid him $80k salary and all he did was talk about how he was going to close big deals… without ever doing it! For a whole year, this guy promised me the world and delivered absolutely zero value. And I actually paid him for it! Compare that to now: Last week I hired