If you want to stop an investor like me dead in their tracks, show them these 7 numbers. With the right combination, they’ll fall over themselves to throw money at you. Beg to invest. Yes, even in the middle of a pandemic, when the world feels like it’s balancing on a knife’s edge... These 7 numbers will show me your entire company’s health.
“What the $%&# is a CSM… and how is that going to make me money?!” When I started out in business nearly 20 years ago, there was no such thing as a CSM. Those 3 letters just didn’t go together. Nowadays, most B2B SaaS businesses see a CSM as essential to scaling a business faster, reducing churn, getting greater customer LTV and protecting your brand.
I have a confession... In my mid-20s, I was the worst leader. I was trying to run a team and was wildly out-of-touch with so-called “good leadership”. I just didn’t know it yet. I held a team offsite, a getaway with the executive team to reflect on the quarter, set goals and come away reinvigorated. It didn’t work. My fault. I tried to force passion on the team, crack the whip on our productivity and focus on project management. In
Hate to break it to you, but it’s not all about money. I mean it. Here’s an example... One of my coaching clients recently hit a milestone that we’ve been working towards for years: $1M per month in profit. After 9 years of hard work, he turned that dream into a reality. HUGE achievement! But instead of celebrating, the next question that came was... “What was the purpose? Why am I doing this? If we make more money as a
When I was 24, I started my company Spheric. It nearly killed me. As an ambitious entrepreneur, I had to make it work and wouldn’t stop at anything. Before I knew it, I was pulling 100+ hour work weeks. That’s 14 hours per day, 7 days per week. (Sound familiar? Don’t lie… I bet you check in on your business on the weekend too.) There is NO WAY I would ever recommend doing that again!
Try this theoretical A/B test in your mind. The control is your SaaS product as it is right now. The ‘B’ variation is your exact same business… ...but with hundreds of 3rd party product review sites publishing in-depth reviews of your software. Let’s get clear on this: You aren’t writing these reviews. Other people are. These reviews are shared on blogs, social media, and on YouTube. The publishers of these reviews are driving their own traffic. Without changing anything about
There’s a GOLDMINE of product insights right underneath your nose… And you’re probably ignoring it. A treasure trove of data at your fingertips about new product features, your ideal customers, and opportunities for new verticals or marketing funnels you have left untapped. This is the high-level stuff that I coach people through, and you’ve already got it. Hiding in plain sight. Where is it?
Over 10 years ago, I nearly had a breakdown that cost me my engagement to my fiancée. So, what happened? I was working waaaaay too much. I was afraid that if I didn’t pull 70 - 80+ hour weeks, my business would come crashing down. In reality, I sucked at hiring people.
Today, the tables have turned and the microphone is being flipped. Instead of interviewing a SaaS founder… …a SaaS founder is interviewing me! I’m pleased to share with you a special interview hosted by Liam Martin, co-founder of Time Doctor and co-organizer of Running Remote. Liam is a successful entrepreneur that helps remote businesses manage their teams efficiently. A service that couldn't come at a better time with remote work taking precedence in today's world of economic uncertainty. He’s also
Reality Check: Success isn’t about driving Ferraris and sipping champagne from a private jet... It’s about how you handle problems. No matter how many customers you get, how much profit you make… you will always have problems. Money might buy you a bigger team and more talented employees, but then you’ve got the problem of actually knowing your team! How do you keep your finger on the pulse in your own company?