5 Practices Of A Great Customer Success Manager
There are plenty of customer success managers. There aren’t a lot of great ones. A customer success manager is the person in charge of making sure that customers receive the
Launch and scale your startup with guidance from Dan Martell. Find insights on funding, product development, and growth hacking to build a thriving business.
There are plenty of customer success managers. There aren’t a lot of great ones. A customer success manager is the person in charge of making sure that customers receive the
Play along. You’re on Who Wants To Be a Millionaire. (The Dan Martell SaaS edition.) Sweat on your brow, lights on your face. Clock ticking. You’ve got 20 seconds to
Today, I’m going to show you how to generate consistent, repeatable momentum in your business. Yeah. You read that right. When I was 24, I started a company called Spheric.
The other day I got a call from one of my coaching clients, Carl. He was doing about $70K in MRR, killing it. Business is booming, he’s hiring new team
The majority of SaaS companies are making a big mistake that is lowering their revenue. I use to make it too… This mistake exists because SaaS is changing. People are
How do you find more of the right customers? People that will eagerly buy what you’re selling, with zero complaints…? AND tell their friends about it. What a dream! But
Does this sound familiar? You have a high-output employee working for your company and then suddenly they lose interest and stop performing the way they used to. Or, even worse…
Recently one of my coaching clients exited his SaaS company for $90MIL. That was on $860K in monthly recurring revenues. Literally 100X his MRR became his selling price. In case
Pre-selling your software before you’ve even built it is a very attractive idea. Think about it: You get people to buy a concept, take that money and use it to